E-Commerce
Smart Communication Solution

Covering the full chain of order notifications, membership marketing, and campaign push. AI analyzes user behavior for precision reach and higher repurchase rates.

Industry Pain Points

Three major challenges in e-commerce SMS services

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Low Marketing SMS Delivery Rate

SMS volume surges during promotions, traditional channels get congested causing massive delays or loss, missing conversion opportunities.

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Imprecise Member Targeting

Lack of user profile data support, one-size-fits-all marketing SMS leads to user annoyance and high opt-out rates.

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Delayed Order Notifications

Order status updates are delayed, users repeatedly check, increasing customer service pressure and degrading experience.

E-Commerce Specialized Solutions

Three core technologies ensure flawless promotional SMS delivery

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Ultra-High Concurrency

  • β€’ Reliably supported multiple Double 11 promotions, peak monthly volume exceeding 1 billion SMS
  • β€’ Peak send rate of 20,000/second, millisecond response during peak hours
  • β€’ Multi-carrier, multi-channel concurrency β€” no congestion during promotions
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Multi-Channel Isolation

  • β€’ Unique sub-account system, perfect isolation of verification/notification/marketing
  • β€’ Marketing SMS never blocks verification channels β€” registrations and orders unaffected
  • β€’ One signature, one dedicated channel, zero interference
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Smart Link Detection

  • β€’ Auto-detect link formats in marketing SMS to prevent dead links
  • β€’ Auto-insert spaces after links to reduce customer complaints
  • β€’ Real-time link availability monitoring with proactive anomaly alerts

Application Scenarios

Covering the full e-commerce customer touchpoint chain

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Order Confirmation

Instant order push notification for peace of mind

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Logistics Updates

Full tracking: shipped, in transit, delivered

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Promotional Campaigns

Sub-second campaign reach, AI-precise audience and product selection

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Membership Marketing

Birthday greetings, points reminders, benefit notifications

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Refund Notifications

Real-time refund progress sync, reducing complaints

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Registration Verification

New user verification codes delivered within 3 seconds

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Back-in-Stock Alerts

Instant notification when out-of-stock items return, locking in sales

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Review Invitations

Auto post-purchase review invitations to boost store reputation

100K+
E-Commerce Businesses Served
Covering top brands across categories
1B+
Peak Monthly Volume
Promotional period peak breakthrough
99.9%
Delivery Rate Guarantee
Multi-channel redundancy + AI failover retry
20K/s
Peak Concurrent Processing
Elastic scaling, sub-second response

Typical Customers

Covering leading e-commerce brands across categories

Mogujie
Women's Fashion E-Commerce
Chuchujie
Trendy Shopping Platform
Hitao Global
Cross-Border E-Commerce
Pinduoduo
Social Commerce Platform
AI Native

AI Smart Marketing Engine

Make every marketing dollar count

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Smart Audience Selection

Based on purchase behavior, browsing preferences and more, AI auto-selects high-intent target audiences to boost conversion rates

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AI Copy Generation

Auto-generate personalized marketing copy based on product attributes, holiday themes, and user profiles β€” unique for every customer

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Performance Tracking & Analysis

Real-time monitoring of open rates, click rates, and conversion rates. AI continuously optimizes sending strategies for ever-improving ROI

Boost Your E-Commerce GMV πŸš€

AI Marketing + Sub-Second Reach + 99% Delivery Rate, powering e-commerce growth

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